How to use ChatGPT?

How to use ChatGPT?

How to use ChatGPT?

The complete guide to 2025.

ChatGPT has become synonymous with artificial intelligence in everyday life and business. From the moment the company OpenAI launched it, it changed the way people write, research, learn and communicate.

Today, it is used by more than 700 million users per month, and in Serbia it is one of the most popular tools for digital marketing, content creation and automation of business processes.

If you’ve been wondering how to use ChatGPT and how it can improve your business, then this guide was created just for you.

Below you will find out how ChatGPT works, how to use it on the web and on the phone, what are the most practical applications in business, as well as concrete examples from SmartThink practice that will help you understand its full power and potential.

Learn how to use ChatGPT in your marketing, business and everyday work. Discover the practical advice of the SmartThink team on the application of AI in Serbia.

What is it ChatGPT and how does it work?

ChatGPT is an advanced AI chatbot developed by OpenAI, which currently uses the GPT-5 language model to understand and generate natural language. In other words, it is a digital assistant that can write texts, translate, create images, analyze data, search the Internet and much more for you.

And in fact, all with the help of simple text queries, known as prompts.

What are the key features of ChatGPT?

  • Answers questions and writes texts (essays, blogs, emails, ads).

  • Analyzes data from tables and reports.

  • Generates images and explains their elements.

  • Searches the Internet for the latest information.

  • Assists in programming and writing code.

  • It can use voice and recognize images.

ChatGPT currently exists in several versions, but the most famous are:

  • Free version (GPT-4o mini) – limited but sufficient for daily use.

  • ChatGPT Plus (GPT-5) – faster, more accurate and able to use images, voice and files.

  • ChatGPT Enterprise – version for companies, with additional security options.

How to use ChatGPT? Step by step

It only takes a few minutes to get started using ChatGPT.

That process begins as follows:

1. Create an account

Go to chat.openai.com and click Sign up. You can register with a Google or Microsoft account or by using your email address.

After verifying the phone number, the system will immediately let you into the application.

2. Select version

If you use the free version, you can get started right away. If you decide on ChatGPT Plus, the monthly subscription is 20 USD (about 2,100 dinars), and you can pay it via Revolut or Payoneer card from Serbia.

3. Start with the first prompt

In the message field, write your question, for example, “Write a plan for a blog post about the benefits of digital marketing.”

“ChatGPT will generate a complete text proposal, complete with structure and ideas, within seconds.

4. Try additional features

In addition to classic typing, you can:

  • Add images and files (Excel, PDF, Word) for analysis.

  • Use voice commands if you have a microphone.

  • Search the Internet with the Web browsing option.

  • Create your own custom GPTs (eg “Your Copywriter GPT”).

Learn how to use ChatGPT in your marketing, business and everyday work. Discover the practical advice of the SmartThink team on the application of AI in Serbia.

Tips for writing effective prompts

The quality of the answer directly depends on the quality of the query you ask.

That’s why it’s important to learn how to write a good prompt.

Here are two practical examples:

Bad prompt

“Write a text about marketing.”

Better prompt

“Explain what SEO is and how a small business in Belgrade can use site optimization to attract local clients.”

Bad prompt

“Explain SEO.”

Better prompt

“Write a professional text of 500 words about digital marketing for small businesses in Serbia, in pro tone, with examples from practice.”

SmartThink advice:

The more context you provide (target audience, tone, length, goal of the text), the more relevant and useful results ChatGPT will provide.

How to use ChatGPT on phone and computer?

You can use ChatGPT on any device, desktop, laptop, tablet or mobile phone.

On your PC:

Open chat.openai.com

Log in and start a conversation like you would in any chatbot.

You can use the shortcut Alt + Space (Windows) or Option + Space (Mac) to quickly open the ChatGPT window.

On mobile phone:

Download the ChatGPT app from Google Play or the App Store.

Log in and synchronize data with the web version.

Turn on Voice Mode if you want to speak instead of typing.

How to use ChatGPT at work? Practical examples

Artificial intelligence has become an indispensable part of modern business, and ChatGPT is a tool that saves time, increases productivity and brings new ideas.

In the SmartThink team, we use it every day and here are some practical examples to help you understand its real value.

Content writing and blogging with ChatGPT

For marketing teams, ChatGPT is the fastest way to get an idea off the ground. Instead of spending hours devising a title, introduction, and structure, all you have to do is ask a clear question.

Here’s an example from SmartThink’s practice:

When we blog about Google Ads strategies, we use ChatGPT to create a basic outline of the text, then elaborate each part through several prompts, while the final tone and SEO refinement is done by our team.

Result?

A 2,500-word blog that’s keyword-optimized, written in a consistent tone, and ready to post in half a day.

Without him, it would have taken at least one business day to complete.

Advantages:

  • Faster generation of ideas and drafts

  • Unique headlines and CTA suggestions

  • Automatic formatting (H1-H6, lists, bold)

  • Easy to adapt to style and audience

SEO optimization with ChatGPT

ChatGPT does not replace an SEO expert, but it helps and complements it perfectly. It can help with keyword analysis, writing meta tags and creating descriptions that meet SEO rules.

An example from SmartThink practice:

When analyzing client sites, we use ChatGPT to create a WDF-IDF keyword list, suggest phrase variations, and generate optimized meta descriptions for each page.

In this way, we save hours of work on analysis, and we shift the focus to strategy and implementation.

This tool is especially useful for local SEO (eg “catering Belgrade”, “wallpaper Novi Sad”), because it can generate relevant combinations of terms that would otherwise be missed.

ChatGPT vs Gemini or the fight for the throne of artificial intelligence!

In the world of AI assistants, there is a silent but fierce battle going on. ChatGPT and Google Gemini are fighting for the title of the most powerful artificial intelligence tool.

ChatGPT excels in natural language, creative writing, SEO content and data analysis, while Gemini excels in visual tasks, image generation and direct integration with the Google ecosystem.

However, all that we are talking about is subject to strong changes.

If you want a stable and intuitive tool for business, marketing and writing, ChatGPT is still a step ahead for now. But if multimedia processing and connection to Google services are important to you, Gemini takes precedence.

In practice, the best result is a combination of both worlds: ChatGPT for strategy and text, Gemini for visuals and automation.

The AI ​​revolution has begun, and the choice between these two giants depends only on your needs and goals.

ChatGPT in Google Ads and Meta Ads ads

Writing ads that convert becomes much easier with ChatGPT. Just define the goal, audience and text length and it can generate dozens of title and description versions.

Example from SmartThink:

For a client selling luxury plaques, we used ChatGPT to suggest 30 titles of up to 30 characters and 20 descriptions of up to 90 characters.

We then selected the best ones and tested them in a Google Ads campaign.

CTR increased by 22% in the first 15 days.

Advantages:

Generates ads that comply with Google/META rules.

Saves time in the A/B testing phase.

It enables quick adaptation of campaigns to the market.

Data analysis and reports using ChatGPT

At SmartThink, we increasingly use ChatGPT as an analytical tool. It can read Excel spreadsheets, CSV files and text reports and then extract key data.

An example from SmartThink practice:

When analyzing the results of Google Ads campaigns, we feed the report into ChatGPT and request that it display “key metrics with explanation of trends and recommendations”.

The result is an automatically generated summary that gives our worker insight into performance without manual processing. It significantly speeds up the decision-making process and eliminates the possibility of human error.

But you should be careful, because even ChatGPT knows how to make mistakes.

ChatGPT for students, entrepreneurs and freelancers

ChatGPT isn’t just reserved for developers and marketing agencies. It can be an extremely useful tool for any student, entrepreneur and freelancer who wants to increase efficiency and save time.

ChatGPT helps students understand the material more easily, summarize extensive texts, write term papers and graduate papers or prepare presentations without wasting hours of research.

For entrepreneurs, it is like a personal assistant who writes offers, creates product descriptions, plans social media posts and helps communicate with clients.

Freelancers use it for idea generation, content creation, translations, and even writing code or designing prompts for AI images.

In all cases, ChatGPT becomes a tool that saves time, improves the quality of work and allows you to focus on what brings the most value, which is career and business development.

ChatGPT Plus in Serbia: What are the prices, payment options and advantages?

The ChatGPT Plus plan is also available to users in Serbia.

The price is 20 USD per month (about 2100 dinars) and allows access to the latest GPT-5 model, which offers:

  • Faster responses (up to 2x compared to the free version).

  • Ability to send images and files.

  • Voice chat (ChatGPT Voice).

  • Greater accuracy and fewer errors.

  • Option to create your own GPTs (eg “Your SEO GPT”).

How to pay for ChatGPT Plus from Serbia?

Although OpenAI does not have a direct payment in dinars, you can use:

  • Revolut card,

  • Payoneer account,

  • or a Visa/Mastercard card from a foreign currency account.

After activation, the subscription is automatically renewed every month. User experiences in Serbia are positive, and the most common payment method is via Visa/Mastercard card, and increasingly via Revolut account due to the simple conversion of currencies and costs.

Advantages and limitations of ChatGPT

Like any tool, ChatGPT has its advantages, but also certain limits that should be understood.

We will list, in our opinion, the most important advantages and limitations.

Advantages:

  • Speed ​​and time saving: create quality content in a few minutes.

  • Versatility: can write, analyze, program, design and learn.

  • Affordability: The free version offers enough functionality.

  • Continuity: remembers the context of the conversation and adjusts the tone.

  • Creativity: helps generate ideas, titles and concepts.

Limitations:

  • Does not have access to private data (eg your Google Docs, unless you manually submit them).

  • It can be wrong, so-called. AI hallucinations are still present.

  • He does not always understand the local context (prices, legal regulations, and sometimes even the Serbian language).

  • It is not a substitute for an expert, but an assistant who gives you suggestions.

SmartThink advice:

ChatGPT is most effective when used in conjunction with human supervision. The best results are achieved when AI generates the foundation and a human adds context, style and emotion.

For now, it is, but that is also changing.

Saznajte kako koristiti ChatGPT u marketingu, poslu i svakodnevnom radu. Otkrijte praktične savete SmartThink tima o primeni AI u Srbiji.

How to use ChatGPT safely and ethically?

Like any technology, AI brings enormous opportunities, but also responsibility. When using ChatGPT in business or education, it is important to adhere to a few basic principles:

  • Do not enter confidential information, passwords or important documents.

  • Always check the facts before posting content.

  • If you use ChatGPT texts publicly, indicate that AI assistance is used.

  • Do not rely on his answers for legal, medical and financial decisions.

ChatGPT in the future, what awaits us?

The current development of OpenAI’s ecosystem shows that in the coming years we will have AI assistants working directly with your files, CRM, ads and website.

This means that ChatGPT will soon be able to:

  • Automatically writes and publishes articles on your site.

  • It connects to Google Ads and Meta accounts.

  • Creates real-time sales reports.

  • And even communicates with customers for you.

For companies in Serbia, this means the following: it’s time to prepare for the AI ​​revolution in marketing and business.

The SmartThink team is already implementing ChatGPT in working with clients and helping them implement AI-assistants and many other capabilities into their processes.

Saznajte kako koristiti ChatGPT u marketingu, poslu i svakodnevnom radu. Otkrijte praktične savete SmartThink tima o primeni AI u Srbiji.

Title

ChatGPT FAQ (QA)

1. What is ChatGPT and what is it used for?

ChatGPT is an advanced artificial intelligence (AI) based chatbot that understands and generates natural language. It is used for writing texts, analyzing data, translating, creating ads, ideating and communicating, and much more. Digital marketing and automation tools are increasingly popular in business in Serbia.

2. Is ChatGPT free?

Yes, but to some extent. There is a free version of ChatGPT (GPT-4o mini), but it has limitations in speed and functionality. For advanced features such as file analysis, image generation, and voice chat, a ChatGPT Plus plan is available for $20 per month.

3. How to use ChatGPT in business?

ChatGPT is used in business to:

  • writing texts and blogs,
  • designing Google Ads and Meta Ads ads,
  • SEO content optimization,
  • data analysis and report creation.

4. How to write a good prompt for ChatGPT?

Best results are obtained when you give ChatGPT a clear context and goal. For example: “Write a 700-word SEO copy about luxury shoes for men, in Vi tone, with a focus on quality and craftsmanship.” The more specific the query, the more useful and relevant the answer will be.

5. How to pay for ChatGPT Plus in Serbia?

ChatGPT Plus can be paid from Serbia using Revolut, Payoneer or Visa/Mastercard from a foreign currency account. After payment, the subscription is automatically renewed every month. Until you break it off.

6. Can ChatGPT write SEO texts?

Yes. ChatGPT can write SEO texts, meta descriptions and blogs using properly structured keywords.
Combined with human monitoring and analysis (as done by the SmartThink team), it can significantly increase organic traffic and Google rankings.

7. Does ChatGPT speak Serbian?

Yes, ChatGPT perfectly understands and writes in the Serbian language, including Latin and Cyrillic. It gives the best results when the query is formulated in a natural way, as if you were talking to a real person.

8. Can ChatGPT generate images?

Yes, newer versions of ChatGPT (GPT-5 and GPT-4o) can generate and analyze images. You only need to turn on the option Add photos & files or enter a visual description, eg “Make a photo of a business woman using a laptop in a modern office”.

Conclusion: Stay one step ahead, use the power of ChatGPT and turn your ideas into results!

ChatGPT is much more than a “smart chatbot”. It is a tool that can become your personal assistant, marketer and researcher.

Of course, if you know how to use it properly.

Whether you’re a student, entrepreneur, marketing manager or SEO expert, ChatGPT can help you:

  • You create content much faster.

  • You analyze data more precisely.

  • You communicate more effectively.

  • You develop ideas that lead to real results.

Therefore, follow us on SmartThink.rs for more practical tutorials on artificial intelligence, ChatGPT and digital marketing.

Our goal is to help small and medium-sized enterprises in Serbia to use the full potential of AI technologies and improve their business.

Don’t let the competition overtake you!

Your place at the top of Google search doesn’t have to be a wish, it can become a reality faster than you think.

Contact the SmartThink team today and discover why our clients recognize us as leaders in the field of SEO optimization and digital marketing.

Together we can:

  • Increase your online visibility.

  • Bring new customers directly to your site.

  • Achieve excellent results very quickly.

Don’t forget, the first page of Google is not only reserved for the greatest, but for those who know how to conquer it!

And we know that path.

Together we will turn your digital potential into concrete success. SmartThink can be your partner on the way to the top of Google!

📞Call us now at +381 63 221 770
📧 Write to us at info@smartthink.rs

10 mistakes that make Google Ads not work

10 mistakes that make Google Ads not work

10 mistakes that make Google Ads not work

and how to turn them into profit immediately?

When you think “Google Ads isn’t working,” the problem is usually with the strategy, not the platform. Many business owners and marketing managers reach a point where they honestly conclude, “Google Ads isn’t working for us.”

“The budget is invested, the ads are active, the clicks are coming in… but the sales are lacking.

The good news is that this can be fixed. Google Ads is a powerful tool that can bring many times more sales for the same or less cost.

But only if the campaign is set up correctly, the measurement is precise, and the optimization is disciplined.

At SmartThink, we most often see the same patterns with new clients: keywords that are too broad without negatives, wrong bidding strategies, generic ads, poor “match” between the ad and the landing page, or worst of all, no tracking of results, so the campaign practically flies blind.

What many interpret as “Google Ads not working” is actually a series of small but costly mistakes.

Below you’ll find the 10 most common mistakes we encounter, with specific steps on how to fix each one and turn your Google Ads into a profit machine.

Well, let’s go in order:

Find out why your Google Ads isn't working and how to make your campaign profitable. Practical tips and solutions from SmartThink experts

Wrong choice keywords: "Clicks without intent"

Symptom: Lots of visits, few inquiries/purchases.

To make it easier to understand, we will give you three different examples. In the report, you see general queries like “shoes”, “curtains”, “moving” that attract curious people, but not buyers.

Why it happens: Generic words capture a whole spectrum of intent: informational, navigational, and commercial.

You want purchase intentions (eg “made-to-measure curtains Belgrade”, “men’s leather shoes price”, “moving apartments New Belgrade”).

How to check: Open the Search Terms Report and mark terms that are too broad or informative (how, what, free, DIY, forum, pdf).

How to fix:

1. Switch from Broad to a combination of Phrase and Exact match for keyword phrases with clear purchase intent.

2. Exclude informational queries by adding negative keywords.

3. Create themed ad groups with 5–10 closely related phrases (e.g. “custom curtains”, “Roman curtains”, “curtain holders”, all separately).

4. Use the same phrase the user is searching for in your titles and descriptions (relevance = higher CTR and lower CPC).

Mini example from practice: E-commerce footwear has shifted focus from “shoes” and “men’s shoes” to “men’s leather loafers price”, “Italian men’s loafers Belgrade” and similar long-tail phrases.

Result: +61% conversion and -32% CPC in 30 days.

Checklist:

  • Long-tail commercial phrases (location + product/service type + intent)

  • Phrase/Exact > Broad (at least initially)

  • Weekly search cleaning (Search Terms)

Wrong bidding strategy: "Clicks are cheap, but there are no buyers"

Symptom: Clicks are coming in, but the CPA (cost per conversion) is too high or conversions are almost non-existent.

Why it happens: Strategies like Maximize Clicks push quantity, not quality.

If you don’t have enough conversion data, automated strategies take the guesswork out of it.

How to check: Compare CPC, CTR, Conversion Rate, and CPA per campaign.

If CTR is growing but conversions are stagnant, look for the cause in the quality of traffic and choice of strategy.

How to fix:

1. If you have stable tracking and at least 30 to 50 conversions in 30 days, test Maximize Conversions or Target CPA/ROAS.

2. If you don’t have data, start manually with CPC and collect signals for 2 to 3 weeks, then switch to Smart Bidding.

3. Segment campaigns by value (e.g. more expensive services in a separate campaign with a higher Target CPA).

4. Set device bid adjustments, often mobile devices convert better for services (calls), and desktop for complex forms.

Mini example: A transport company had 200 clicks/month and 5 calls with Maximize Clicks. After switching to Target CPA = €10, it reached 22 calls/month with a similar budget.

Checklist:

  • Stable conversion tracking before smart bidding

  • Target CPA/ROAS for campaigns with history

  • Device and location bid adjustments

Find out why your Google Ads isn't working and how to make your campaign profitable. Practical tips and solutions from SmartThink experts

Low ad relevance or “The ad doesn’t tell the user what they’re looking for”

Symptom: Poor CTR and modest Quality Score. There are no keywords from the ad group in the ads, the messages are generic.

Why it happens: One ad tries to “hit everyone” and the result is that it doesn’t hit anyone right. Google values ​​message relevance and post-click experience.

How to check: In the ad group, look at Ad Strength, CTR, Quality Score and Expected CTR. If they are in yellow/red, the ad is not “tuned” properly.

How to fix:

1. Include Dynamic Keyword Insertion (DKI) in the headline so that the ad “answers” the query.

2. Write 3 to 5 RSA variants (Responsive Search Ads) with different hooks. For example, warranty, delivery time, discount, local service.

3. Add extensions: Sitelinks (categories/services), Callouts (benefits), Structured snippets (assortment), Call/Location (if a local service).

4. Align the Unique Value Proposition with a realistic promise on the landing page (eg “Measurement and installation for free”).

Mini example: The curtain seller replaced the generic title “Decorative curtains for the home” with “Custom-made curtains Belgrade, free measurement and installation”.

CTR: 2,4% → 6,3% i –21% CPC.

Checklist:

  • DKI in the main title

  • 3 to 5 RSA variants per ad group

  • Sitelinks/Callouts/Structured snippets active

Bad landing page: “Customer clicks and immediately leaves”

Symptom: High bounce rate, low time on page, few forms/calls despite solid CTR.

Why it happens: The ad leads to the homepage or to a page without a clear offer/CTA. The site is slow, poorly designed or doesn’t work on mobile.

How to check: GA4 reports: engagement rate, average engagement time, view to conversion rate. PageSpeed ​​Insights: Load Time and Core Web Vitals.

How to fix:

One ad = one intent = one landing. Have the headline on the page repeat the promise from the ad.

Place one main CTA (visible "above the fold"): "Call now", "Request a quote", "Schedule a measurement".

Add evidence of trust: reviews, brands, number of projects, guarantees, deadlines.

Remove distracting links; focus your attention on the action.

Check the mobile experience (that's where a lot of problems lie).

Mini example: A local venetian blind service reduced the bounce rate from 78% to 41% in 14 days by separating the pages for “blind repair” and “mechanism replacement” and adding a CTA “Call a repairman today”.

Checklist:

  • Title = message from the ad

  • One primary CTA, visible immediately

  • Speed < 2s, mobile UX flawless

No Conversion Tracking So “Flying Blind”

Symptom: You have clicks and spend in your reports, but no or “zero” conversions because they are not defined correctly.

Why it’s happening: GA4 not set up or not connected to Google Ads, events not configured, calls from mobile not measurable.

How to check: In Google Ads > Tools >Conversions. Check if conversions are imported from GA4 and/or gtag/Tag Manager?

Are values ​​and last logging displayed?

How to fix:

1. Connect Google Ads + GA4 + Google Tag Manager.

2. Define primary conversions: form submission, click call, purchase, “add to cart”, “book appointment”.

3. For calls, use call tracking (Google call forwarding or another tool).

4. Import GA4 conversions into Ads and mark “Primary” for bidding to learn from them.

5. Validate: conversion test + real-time in GA4 + Debug in GTM.

Mini example: The moving agency realized only after the implementation of call tracking that mobile ads bring 72% of inquiries.

They increased mobile visibility by +30% and doubled the number of clients in a month.

Checklist:

  • GA4 + Ads related

  • Primary conversions set up and visible in Ads

  • Conversion test done and verified

Ignoring negative keywords : “You’re paying for people who will never buy”

Symptom: The words: “free”, “used”, “pdf”, “manual”, “how to”, “forum” appear in the Search Terms Report.

Why it happens: Without negative phrases, Google casts a wide net, and you fund traffic with little or no commercial intent.

Pay attention, this is very important in every Google campaign!

How to check: Review the Search Terms Report weekly and flag irrelevant terms.

How to fix:

1. Create a shared negative list (eg “free”, “used”, “used”, “pdf”, “how-to”, “forum”, “diy”).

2. Add a brand of negative keywords if you are coming up on competitor queries that aren’t converting.

3. For specific campaigns, add thematic negatives (eg “repair” if you are selling new).

Mini example: An electronics store was spending close to 16% of its budget on “free manual”, “manual pdf” and similar terms.

After negative keywords, CPA dropped 23% and budget was redirected to profitable queries.

Checklist:

  • Shared negative list active in all campaigns

  • Weekly review of new negative keywords from search terms

  • Special negatives for themes/product lines

Bad account structure: “Can’t do everything in one campaign

Symptom: One campaign, many ad groups and dozens of unrelated keywords.

Ads don’t know “what is what”, the algorithm gets confused and therefore the results vary.

Why it happens: “Jump Start” without a plan. Structure is the key to both relevance and algorithm learning.

How to check: Browse the hierarchy: Campaign → Ad groups → Keywords/ads.

Does each ad group have one theme and coordinated ads and landing?

How to fix:

1. Separate campaigns by services/products, locations, values (eg each product line or service separately).

2. Build ad groups by intention/topic (eg "leather moccasins", "winter moccasins", "sale moccasins").

3. In each ad group, place 5 to 10 closely related phrases and 3 to 5 RSA ads.

4. Each ad group should have a separate landing page, if possible (or at least a different block/section).

Mini example: A logistics company divided the generic “moving” campaign into: “apartment moving”, “company moving”, “furniture transport by van”.

Conversions: +43% in 40 days, CPA: -16%.

Checklist:

  • Campaigns by value/service/location

  • 1 topic = 1 ad group (5 to 10 KW)

  • Related landing and messages in ads

Insufficient analysis: “We have clicks, but sales are not growing”

Symptom: You rely on “feel”, watch CPC and CTR, but you don’t know which terms, ads, devices and hours of the day bring you money.

Why it happens: GA4 is rarely opened, and Ads reports are not analyzed deeply enough.

How to check: In Reports (Ads) and Explorations (GA4), see conversions by: device, location, hour/day, demographics, landing page, query. Look for the 80/20 rule.

How to fix (steps):

1. Introduce a weekly routine: 30–60 min analyze (Search Terms, Auction Insights, Devices, Locations).

2. Turn off “black holes” (non-converting devices/locations/hours) and redirect budget to segments that deliver results.

3. Set up custom columns (eg Conv. Value/Cost, ROAS) and alert rules/scripts.

Mini example: We discovered that 74% of bookings for beauty salons come between 6-10pm.

By limiting impressions to those hours, CPA dropped 27% and bookings increased 22%.

Checklist:

  • Weekly analysis from 30 to 60 min

  • Device/Location/Hour bid adjustments

  • Custom columns + rules for alarms

Ignoring Mobile Users: “Everything is great on desktop…but actually more than 70% of traffic is mobile”

Symptom: Forms are easy to fill out on desktop, but non-existent or difficult to fill out on mobile.

Call-to-action is a small, slow site, too many fields.

Why it’s happening: Mobile first is not a priority here, even though the majority of clicks are from phones.

How to check: GA4: in the Device category, check the conversion rate and engagement of mobile users.

PageSpeed ​​Insights for mobile.

How to fix (steps):

Mobile CTA big and sticky ("Call", "Send Inquiry"), visible immediately.

Shorten the forms (name, phone, e-mail and one choice).

Test click to call and call only ads for services.

Optimize images and scripts (lazy load), aim for no more than 2 seconds to load the page.

Mini example: Restaurant just added “Book a place by calling” on mobile (sticky button).

Seat reservations via mobile phones increased by 40% in the first month.

Checklist:

  • Sticky CTA on mobile

  • Short forms, autofill enabled

  • Call only for urgent/service activities

“Set and forget”: without constant optimization, a Google Ads campaign will not work for long

Saznajte zašto Vaš Google Ads ne radi i kako da kampanja počne da donosi profit. Praktični saveti i rešenja od SmartThink stručnjaka

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Symptom: The campaign went well for a month or two, then the performance drops. Competitors change their messages, you don’t.

The market changes, you don’t.

Why it’s happening: The algorithm and auction are dynamic.

If you don’t test headlines, CTAs, offers and landing pages, you’ll lose auctions and pay more over time.

How to check: CTR, CPA/ROAS trends, Auction Insights (new competitors, higher overlap), QS decline.

How to fix:

1. Two-week rhythm: review of results and micro-optimization (negative words, bid adjustments, ad variants).

2. Monthly A/B test: titles, descriptions, CTA, hero section on landing.

3. Quarterly review: account structure, bidding strategies, budget locations, new topics/offers.

Mini example: An online furniture brand introduced monthly A/B tests (headline + CTA).

In 3 months ROI +24% without increasing the budget.

Checklist:

  • Biweekly optimizations

  • Monthly A/B test of ads and landing pages

  • Quarterly review of strategy and structure

Bonus: 7 more quick “diagnoses” when you think Google Ads isn’t working well

1. CTR < 3%?

Probably an irrelevant ad or a bad ad group.

2. Quality Score 5/10 or lower?

Fix relevance and landing.

3. Many impressions, few clicks?

Bad title, no keyword or weak hook.

4. Lots of clicks, zero inquiries?

Landing and measurement under the microscope, test the form and CTA.

5. Conversions only at night or on weekends?

Limit your bid to when they’re actually buying.

6. Cost per conversion jump?

Maybe a new competitor, check out Auction Insights and refresh your bid/ads.

7. Empty Conversion Report?

Tracking is not set or not imported into Ads.

Quick FAQ: the most common questions we've received when Google Ads isn't working

1. How long does it take for Google Ads to work "properly"?

If the tracking is set and the campaign is well structured, the first stable signals are seen in 7 to 14 days, and learning smart bidding strategies in 2 to 4 weeks (depends on the volume of conversions).

2. Is Google Ads better than SEO?

It’s not “better”, it’s a very different approach, but it complements it. Ads bring quick results and offer tests, SEO builds a long-term organic channel. They always work best together.

3. What is the minimum budget?

It depends on the industry and CPC. It is essential that the budget allows for enough clicks to learn (often 10 to 20 times the expected CPA per month).

4. How do I know I hit the right audience?

See conversions per query/device/hour, not just clicks. If calls/forms are coming from your core segment, then you are on the right track.

5. Why did my clicks cost more?

The auction is dynamic. New competitors, seasonality, QS changes. The solution is to refresh advertisements/offers, fix the landing page, optimize bidding and negative words.

Conclusion: How in 14 days from Google Ads not working to Ads bringing profit?

Saznajte zašto Vaš Google Ads ne radi i kako da kampanja počne da donosi profit. Praktični saveti i rešenja od SmartThink stručnjaka

Title

Day 1–2:

  • Audit: structure, match types, negative words, ads, extensions, landing and speed.

  • Set up or validate GA4 + GTM + conversions (forms, calls, purchases).

Day 3–5:

  • Restructure campaigns and ad groups (topics, locations, intents).

  • Write 3 to 5 RSA variants per ad group + extensions.

  • Create/optimize a landing page with a clear CTA.

Day 6–10:

  • Carefully add negative words and follow Search Terms.

  • Device / Location / Hour settings based on the first signals.

  • If there are enough conversions, do the Maximize Conversions/Target CPA test.

Day 11–14:

  • A/B test of the title/CTA, then the final “tightening” of the landing page.

  • Report: what’s working, what’s not and plan for the next 4 weeks.

When Google Ads doesn’t work, SmartThink turns it into a profitable channel!

If you recognize yourself in any of these mistakes, that’s good news, the potential is huge. With precise measurement, clear structure and disciplined optimization, Google Ads can become the most profitable channel in your marketing mix.

That’s exactly what SmartThink does!

We do not “launch” campaigns, we run them. From strategy and structure, through creative campaigns, to advanced analytics and A/B testing of landing pages.

Our team systematically turns budget into measurable sales growth.

If you think we can help you, contact us today:

Schedule a free Google Ads campaign analysis and proposal today, the SmartThink team is at your disposal!

Local SEO for All Businesses: A Guide to 2025

Local SEO for All Businesses: A Guide to 2025

Local SEO for all businesses:

A game-changing guide to 2025

In the digital age, an online presence is no longer a luxury, but a basic necessity. This is especially important for small businesses competing for the attention of local audiences.

If you want your potential clients to find you at the moment when they need your product or service the most, then local SEO is your strongest card.

This 2025 guide will explain in a simple yet expert way how to use local SEO to attract more local customers, increase visibility and achieve steady growth.

SEO is no longer reserved for large corporations. On the contrary, local SEO is designed precisely to help smaller companies match and surpass the competition in their city, municipality or settlement.

Thanks to smart optimization for local queries, even the smallest businesses can find themselves at the top of search results today.

In this guide, discover:

  • What is local SEO and how is it different from standard SEO?

  • Why is local SEO so important for your business in 2025?

  • How to rank on Google through local map and organic search?

  • What factors does Google consider when ranking local businesses?

  • Concrete strategies you can implement immediately

  • and finally, how does local SEO directly impact your sales and revenue?

Ready?

Let’s dive into the world of local SEO together.

Optimize your website for local SEO and improve your position on Google searches in your city or neighborhood. Effective and proven methods!

What is it local SEO And why is it essential for all types of businesses?

Local SEO is a branch of optimization for search engines, such as Google, which aims to increase the online visibility of a business in local search results.

In other words, if someone in your area is looking for a service or product that you offer, local SEO allows you to appear at the top of the Google results.

This strategy is particularly useful for small and medium-sized businesses operating in a specific geographic area. Such as hair salons, dental offices, auto repair shops, restaurants, cafes, local shops and other similar activities.

The main difference between local SEO and standard (global) SEO is the focus on geographic relevance.

Keywords in local SEO always include location.

For example: “beauty salon Zemun”, “lawyer Novi Sad” or “car wash near me”. User searches are more and more often of a local nature, which is confirmed by statistics.

As much as 46% of all Google searches have local intent.

The focus of local SEO is:

  • Optimization of the Google Business profile (also known as Google My Business),

  • Using local keywords

  • Collecting positive reviews

  • Building local links and citations (NAP data: name, address, phone)

  • Creating content with local context

Whether you run a business from an office or work in the field, local SEO helps you connect with the right people.

In fact, with those who are physically close to you and are already ready to buy or schedule a service.

Investing in local SEO is an investment that pays for itself many times over because it brings qualified users directly to your door.

Local SEO vs. SEO for small businesses, why is it important to understand the difference?

Many small business owners make a crucial mistake at the very beginning of their SEO strategy. They do not make a clear distinction between local SEO and general SEO.

Although these two terms seem similar, they actually refer to different goals and approaches in optimization.

SEO for small businesses includes site and content optimization with the goal of increasing visibility in search results, but without necessarily local context. This means optimizing your site so that users can find you anywhere in the country (or even around the planet), regardless of where you are physically located.

This strategy is useful for online stores or software firms that operate exclusively online.

In contrast, local SEO is much more specific. It targets users in a specific geographic area. To your city, settlement, municipality or even a specific street.

Its goal is to make your business visible to people looking for you nearby, often through phrases like “near me”, “near me”, “[service] + [city]”, etc.

Optimize your website for local SEO and improve your position on Google searches in your city or neighborhood. Effective and proven methods!

Local SEO vs SEO, what are the key differences?

From our experience, the key differences are:

  • Local SEO implies optimization of the Google Business profile, while this is not mandatory for general SEO.

  • Local SEO focuses on local citations and reviews, while general SEO places more emphasis on backlinks and technical site optimization.

  • Local SEO has an advantage when a user uses a mobile phone or voice search and searches for something immediately and in their environment.

It is important that, if you operate physically in a particular location, you do not remain “invisible” to your local community.

A combination of both approaches, SEO for micro, small or medium businesses and local SEO can yield powerful results.

But local SEO should always be a priority if you want users from your area to find you easily.

Understanding the difference between these two directions helps you allocate your budget and resources more efficiently and not waste time trying to rank for queries that aren’t bringing you local customers.

In the next section we will explain why local SEO is crucial for small business success in 2025 and why more and more companies are turning to this type of digital strategy.

Why is local SEO important for all businesses in 2025?

If you’ve ever wondered if local SEO is just a passing fad, the answer is absolutely no!

On the contrary, in 2025, local SEO is more important than ever.

The reason is simple: consumers are increasingly using the Internet to find local services and products in real time.

Whether they’re looking for a hairdresser, dentist, restaurant or cell phone service, the search starts (and often ends) on Google.

According to current research:

82% of smartphone users use the "near me" search when looking for local services

46% of all Google searches have a local character

Over 50% of local searches result in a visit to a physical location within 24 hours.

In today’s digitally oriented society, users expect immediate and precise answers.

When someone types “the best dentist in Belgrade”, Google does not offer the most famous dentist in the country, but the one that is closest to the user, has updated information and good ratings.

Why is local SEO essential for all websites?

Because it allows you to:

  • You will be the first choice for users who are already ready to buy or schedule a service

  • You increase visits to your facility without additional advertising costs

  • Build local recognition and trust with potential clients

  • Be more competitive and don’t let the competition take your position on the map

By investing in local SEO, you are directly investing in the growing number of local queries, which will only continue to increase in 2025 due to the growth of mobile internet, voice search and AI assistants (like Siri, Google Assistant and others).

Unlike paid ads, which stop producing results as soon as you stop paying, local SEO builds sustainable, long-term visibility.

This means that in the long term you will be present where your service is required. At the right time, at the right place!

In the next section, let’s look at what places you can be shown with the help of local SEO and how local search results on Google work.

Where does your business appear in search results with local SEO?

One of the most important benefits of local SEO is that your business can appear in more key places in Google results.

Understanding where and how you appear to users helps you realize the potential that local SEO has for increasing traffic and sales.

In local search, we distinguish between two main views: local organic results and Google Map Pack (Local Map).

1. Local organic search results

These are the standard results that users get when they type in a specific query. For example, “dentist New Belgrade” or “bakery near me”.

If you have optimized your site well for local keywords, you will appear among the first organic results.

This means that in the long term you will be present where your service is required. At the right time, at the right place!

  • The quality and relevance of the content on the site

  • Technical correctness and speed of the site

  • The presence of local keywords

  • Number and quality of backlinks

  • User engagement (clicks, time spent on the site, etc.)

This is where the difference between an average and a well-optimized site comes into play.

Businesses that regularly publish locally relevant content and take care of the user experience achieve a higher rating and more visits to the site.

2. Google Map Pack (Local Map)

This is the specific search section that displays three local businesses with a map, ratings, hours, and contact information. It’s usually just below the paid ads, but sometimes above the organic results.

This means that it is extremely visible. Many users click here because Google immediately offers them specific information and locations.

To be in a local 3 Pack, you must:

  • Have a verified and optimized Google Business profile

  • Use accurate and consistent NAP data (name, address, phone number)

  • Receive and respond to user reviews regularly

  • Update photos, posts, services and hours

This position is worth its weight in gold, because users are increasingly choosing companies from the Google map without scrolling further.

Statistics show that businesses that appear in Map Pack get up to 70% more clicks compared to those that are ranked only organically.

In an ideal scenario, your business should appear in both Map Pack and organic results.

This gives you double visibility and a higher chance of the user clicking on your link or phone number.

In the next section, you will find out what are the concrete advantages of local SEO for your small business and how they affect your recognition, sales and growth.

What are the specific benefits of local SEO for small businesses?

Investing in local SEO is not just a matter of “being online”.

It is a strategic move that can significantly improve business, regardless of the activity.

Small businesses, which usually rely on a local customer base, can profit multiple times.

Here’s exactly how:

Increased local visibility

The greatest value of local SEO is increased presence in local search results. When someone in your area searches for you, Google will offer you as one of the most relevant choices, provided you are optimized.

For example, a user on Vračar searching for “physiotherapist Vračar” will most likely see those businesses that have an updated Google profile, reviews and local keywords. If you’re not there, for most potential users, you don’t exist.

Higher chance of visit and conversion

Local SEO doesn’t just get you clicks. It brings you customers who are ready to take immediate action. Those looking for a service “here and now” often make a decision very quickly. It means more:

  • Scheduled appointments
  • Coming to the store
  • Calls
  • Order

Statistics say that more than 50% of local mobile searches result in a physical visit to a business within 24 hours.

Building trust through online reviews

Online reviews are today what word of mouth used to be. Through local SEO, you encourage users to leave ratings, and you return them with answers. That’s what Google loves! The more positive and relevant reviews you have, the better you rank and the more reliable you are in the eyes of future clients.

Advantage over local competition

A small number of local businesses actively invest in SEO. This means that only basic optimization can set you apart and put you ahead of the competition. With regular maintenance, local SEO positions you as the first choice in your niche and your area.

Sustainable promotion without a big budget

Unlike paid ads (Google Ads, Facebook Ads), local SEO gives you long-term visibility without ongoing costs. Once you position yourself, your site and profile continue to attract users, without you paying for each click

Adaptability to mobile users and voice search

In 2025, most local searches will come from mobile devices and via voice commands. Through local SEO, you optimize your content for exactly those formats by including questions, phrases and terms that users say (“where is the best…”, “who works on Sundays at…”, etc.).

As you can see, the benefits of local SEO are not theoretical, they are tangible and practical.

And more importantly, local SEO works equally well for a wide variety of small businesses: from beauty salons and electricians, to lawyers, dentists and coffee shops.

In the next section, we’ll cover what factors specifically affect your business’s local search ranking and how you can use them to beat the competition.

What factors affect ranking when it comes to local SEO?

If you want your business to appear at the top of local results on Google, you need to understand how rankings work. Google uses specific signals and algorithms to decide which local businesses will be shown to users.

The ranking depends on a combination of factors, the most important of which are divided into two key areas:

1. Local organic results (standard results below the ad)

For this part of the search, Google relies on traditional SEO signals, but with local context. The three most important factors are:

OnSite optimization (OnPage SEO)

  • Using local keywords in titles, meta descriptions and texts.

  • Quality and relevance of content, texts that respond to specific local issues.

  • Technical correctness of the site (loading speed, mobile optimization, security).

Backlinks

  • Links to your website from other relevant and local websites (eg local portals, partners, associations).

  • The stronger and more relevant the website linking to you, the higher the value of the link.

User behavior (Behavioral signals)

  • Clicks on your result.

  • Length of stay on the website.

  • Number of repeat visits

Google tracks how users behave after clicking on your link. This gives it a signal whether you are really relevant.

2. Google Map Pack (Local map with 3 businesses)

For this extremely valuable display, different factors come into play. The main three are:

Google Business profile (aka Google My Business)

  • Profile completion: company name, description, category, photos, working hours.

  • Timeliness of information.

  • Using keywords in the description and posts.

Online reviews

  • Number of reviews (quantity),

  • average grade (quality),

  • frequency of new reviews.

  • Responding to comments (shows visitor engagement).

Google likes active businesses that interact with their customers and are recommended by others.

Local citations and NAP data

  • NAP = Company name, address, telephone.

  • Consistency of this data on all online sites (Google, Yelp, 011info, YellowPages…).

  • Incorrect information hurts your rating because Google loses trust.

Additional factors that can affect local SEO

In our opinion, they include the following:

Presence of local content on the site (blog about local topics).

Presence on social networks (indicates activity and engagement).

Number of clicks on the "call now" button or creating a route on a Google map.

All these elements together make up what Google calls Relevance, Distance and Prominence, ie. relevance, distance and recognition.

This means your business must be:

1. Relevant to the user's query

2. Geographically close to the user

3. Known and trusted from Google's perspective.

Conclusion: Local SEO is not the future, it is the present. Be visible to your clients!

Optimizujte svoj sajt za lokalni SEO i poboljšajte poziciju na Google pretragama u vašem gradu ili naselju. Efikasne i proverene metode!

Title

Local SEO in 2025 is no longer an add-on to digital marketing, it is its foundation. If you’re a business owner, your potential customers are looking for you here and now, on Google, via mobile, using phrases like “near me” or “best in town.”

The question is, will they find you or will they go to the competition?

Through this guide you learned:

  • What is local SEO and how does it work?

  • How is it different from standard SEO?

  • Why is it crucial for small businesses?

  • How does your business appear on Google?

  • What factors does Google use to rank?

  • How can you put all this into practice?

But knowing what to do is not the same as knowing how to do it right. SEO is a complex process that requires experience, consistency and a strategic approach.

That’s why SmartThink is here!

We are an agency specialized in digital marketing with a special focus on SEO and local SEO for small and medium businesses.

We understand your market, your ideal customer and know how to get you right in front of their eyes.

Whether you need a complete SEO audit, Google Business profile optimization, local linking, backlinks or strategic consulting, our mission is clear.

That your potential clients become your real customers!

Call us today on 📞063 221 770, write to 📧info@smartthink.rs or visit our website 🌐www.smartthink.rs and find out how we can help you stand out where it matters most, in your local environment.

Because when local users are looking for what you have to offer, your business deserves to be the first they see!

Page 1 on Google in 90 days! Is it possible?

Page 1 on Google in 90 days! Is it possible?

1st page on Google in 90 days!

Is it possible? Yes, here is the exact strategy in 10 steps

Can you really get to page 1 of Google search in just 90 days?

A question we often hear from our clients is: “Is it realistic for my site to reach page 1 of Google search in just 90 days?” Although it sounds too good to be true, our experience shows that, with the right strategy, this goal is completely achievable.

Google algorithms today favor quality content, excellent technical optimization and a clearly defined site structure. As experienced SEO experts, we possess exactly the skills that enable such results.

Our clients, which include numerous small businesses as well as large companies, regularly achieve this ambitious goal precisely because of the precise and proven strategy we use.

In the rest of the text, we will explain in detail the key steps that guarantee the achievement of high positions for your site in record time. If you follow these tips or hire our expert team, the result will not fail.

Your website will be among the first results on Google, bringing you more visits, more customers and more profit.

Get ready for us to explore in detail how in just 90 days you will get your site where it deserves to be, at the top of Google search.

Do you want your website to be on the 1st page of Google? We offer SEO optimization that brings results - more visits, clients and visibility.

Step No.1: Keyword analysis, that is, a precise strategy for quick success

The SEO path to the first page of Google begins with a quality and detailed analysis of keywords.

Keywords are the foundation of any successful SEO strategy.

Our team starts by researching the market and identifying the terms your potential customers use when searching for the products or services you offer.

The first step is a detailed analysis of the competition. We study what strategies are used by sites that are already ranking on the first page for targeted keywords.

This gives us a clear picture of how difficult it is to rank, but also where there are real chances for quick positioning.

Each keyword we choose must have a sufficient number of monthly searches, and at the same time relatively lower competition, which allows us to achieve significant results in a short period of time.

We successfully implemented this approach for a client in the field of furniture sales. We identified over 10 key terms, some of which were localized (such as “buying furniture Belgrade”), which enabled us to have their site appear on the 1st page of Google results within two months. The result was impressive. Increased website traffic by over 300%, which directly increased sales.

The conclusion is clear: a properly performed keyword analysis is the first step to conquering the first page of Google search in 90 days.

Step 2: Basic technical optimization, because without it there are no good results

After a precise analysis of keywords, an extremely important stage follows, which is technical SEO.

This section can be decisive for your SEO success in the short term.

Even perfectly written content will not be effective enough if the technical part of the site is not properly optimized.

Technical SEO involves detailed site optimization so that Google can index your content more easily and efficiently.

First, we perform an in-depth analysis of the website, identifying problems such as slow page loading, duplicate content, unclear navigation or problems with the mobile version of the site.

Our team then implements a series of technical adjustments: we speed up page loading by optimizing images and reducing code size, set up a clear and clean URL structure, implement an SSL certificate if you don’t have one, and optimize the site for mobile devices.

One of our clients, the owner of an online electronics store, had an extremely slow website with numerous technical issues.

After thorough optimization, page load time was reduced from 7 seconds to just 2 seconds, which directly affected the ranking and led to a jump from the third page to the first page of Google results in just 75 days.

Technical SEO is the key that opens the door for further steps, and with quality implementation, achieves quick and measurable results.

Do you want your website to be on the 1st page of Google? We offer SEO optimization that brings results - more visits, clients and visibility.

Step No. 3: Creating top-notch content, because Google rewards quality!

One of the most important elements of a successful SEO campaign in 90 days is quality, relevant and original content.

Today, Google’s algorithm very accurately recognizes and ranks content according to its value to the end user. This is especially important after the last Google core update.

It is not enough that the text is grammatically correct; it must be detailed, informative and tailored to the needs of your target audience.

We always use the WDF IDF SEOlyze tool for creating texts, which is irreplaceable, especially for the Balkan region. Without it, you won’t know which word you left out of the text.

When creating content for our clients, we are primarily guided by the rule that the content should solve a problem or answer a question that users most often ask when searching.

Each page on your website must have a clear purpose and target keywords blended in naturally, which Google’s algorithms greatly appreciate.

For example, for our client from the field of car service, we created a series of educational texts on how users can recognize a fault on their own vehicle or how to keep the car in excellent condition.

These articles quickly gained authority on Google because they provided practical advice to users.

Google rewarded them with excellent rankings in the first 60 days, increasing site traffic by over 200%.

The key to success is that your texts are long enough (at least 1200 to 2500 words), that they include quality internal links to other important pages of the site, as well as a clear structure that facilitates reading (subheadings, lists, bold important parts, useful photos).

With this approach, you will not only please Google, but you will also build trust with the users themselves.

Step No. 4: Effective backlink strategy and building the authority of your site

One of the things that makes the biggest difference between sites that rank quickly and those that don’t is a properly designed backlink strategy.

Backlinks (links from other websites leading to yours) are a signal to Google that your content is valuable and trustworthy, which automatically increases your site’s authority.

It is important to note that Google does not only look at the quantity, but above all the quality of backlinks. Our approach involves creating backlinks only on relevant and authoritative sites related to your niche or industry.

Instead of mass linking that Google penalizes, we choose quality cooperation with the media, relevant blogs and authoritative portals that bring real results.

An example of good practice is our client from the field of tourism, for whom we managed to secure a series of backlinks through guest articles and recommendations from the most visited tourist portals in Serbia.

Already after a month of implementing this strategy, a clear increase in the authority of the site and the movement of key phrases from the second page of Google results to the first was noticed. For control, we recommend tools like Ahrefs or SemRush.

To implement this strategy yourself, we recommend the following steps:

Identify sites relevant to your industry that accept guest articles.

Write useful content that brings real value to readers, not just promotional content

Always require a naturally placed link in the text, without over-emphasizing keywords.

By applying these tips, you will build authority in no time and significantly increase the chance that your website will be on the 1st page of Google in a very short time.

Step No. 5: Local SEO = dominate in your city or region

If your business has a local orientation, SEO optimization for local searches is a key component of success. Local SEO enables fast ranking because it focuses on less competitive but highly specific searches related to a specific location.

Our first step in local SEO optimization is setting up or optimizing your Google My Business profile.

All relevant information is listed here: address, phone, opening hours, photos, description and user reviews. This profile is the first step to ranking high in Google’s local map, often above all other search results.

As an example, for a restaurant from Novi Sad that wanted to increase online bookings, we optimized the Google My Business account, then added localized keywords to the site and created additional pages for different locations in the city.

After only 45 days, the restaurant took the second position for key terms such as “the best restaurant in Novi Sad” or “restaurant Novi Sad center”, which increased reservations by more than 250%.

Some of the key steps you can take yourself are:

  • Optimize your Google My Business profile with a detailed description.

  • Ask for reviews from satisfied customers and respond to them regularly.

  • Create website content that clearly lists locations, using specific local keywords (city, neighborhood, municipality).

This method is extremely effective because Google ranks local results highly because of their relevance to users, thus ensuring fast results within the given 90 days.

Step No. 6: Mobile optimization is the key to fast SEO success!

In recent years, Google has clearly emphasized the importance of mobile optimization as one of the key ranking factors. Today, more than 65% of searches are from mobile devices, which is why the mobile version of your site is crucial for quickly reaching the 1st page of Google.

In fact, for more than 5 years, Google has given absolute priority to mobile searches.

Your website must be “mobile-friendly”, i.e. fully adapted to all types of mobile devices. This means fast loading, easily accessible information and easy navigation.

Google especially rewards websites that provide a seamless user experience on mobile devices.

Here’s what we specifically did for one of our clients, an online men’s shoe store.

Originally, their website scored very low on the Google Mobile test, with slow loading and a poor user experience.

After our optimization (compressing images, reducing CSS and JavaScript files, improving navigation), their mobile score increased from 40 to over 90 points in just one month.

This move dramatically accelerated rankings, and within just two months the client reached page 1 on Google for major key phrases such as “men’s shoes” and “men’s footwear”.

Practical tips for fast mobile optimization of your website are:

Use the Google Mobile Friendly test to identify the problem.

Optimize images on the mobile version (compress them, preferably in Photoshop).

Reduce unnecessary elements to speed up loading.

Provide clearly visible calls to action (CTAs) adapted to mobile screens.

When you implement this, your website will rank much better in no time, even for highly competitive keywords.

Step No. 7: User Experience (UX). Google loves it, take advantage of it!

Google increasingly values ​​a quality user experience (UX). If you want to rank quickly, you need to provide your users with a site that is easy to use, easy to navigate and functional.

A poor user experience means a high bounce rate, which negatively affects SEO.

Our agency pays special attention to UX (user experience) optimization, because it is the key to both long-term and fast SEO strategy.

In particular, we recently had a client whose website had complicated navigation and a confusing page structure, which resulted in a short user stay on the site.

After our UX redesign, with clearer navigation, reduced number of steps, better content categorization and clear CTA buttons, the number of views per user increased by 150% and the time spent on the site increased by over 120%.

In just two months after these changes, the client reached the first page of Google for several key terms in its niche.

Tips to quickly improve your website’s UX are as follows:

  • Make navigation simple and intuitive.

  • Structure the content clearly with headings and subheadings.

  • Use internal links to make it easier for users to navigate the website.

  • Provide quick access to key information, without unnecessary clicking.

This approach will allow you to drastically improve your positions on Google, because you will be recognized as a quality and reliable source that users love and frequent.

Step No. 8: Regular publication of content is an important activity that Google values ​​extremely highly

One of the best ways for Google to see your website as relevant and authoritative is to publish quality content regularly and continuously.

This is one of the key factors for achieving top results in a short time.

Regular posts signal to Google that your website is alive and active, causing it to be indexed more often, which directly accelerates SEO results. Our recommendation is that in the first 90 days of your SEO strategy, you create a clear dynamic of publishing new texts (ideally, at least once a week), which will significantly increase the indexing and visibility of the site.

Our team successfully implemented this principle with a client in the field of health advice (dentist), where for the first three months we published detailed, educational texts every week.

The results were impressive. After just 70 days, Google ranked the client at the very top of the first page for health-related key phrases.

Tips for implementing regular content posts:

Želiš da tvoj sajt bude na 1. strana na Google-u? Nudimo SEO optimizaciju koja donosi rezultate – više poseta, klijenata i vidljivosti.

Create a content publication plan (editorial calendar).

Regularly research the topics that users are actively searching for

Combine text content with other types of content like infographics, videos, and guides.

Optimize each text for SEO (titles, meta descriptions, keywords, internal links).

Applying this method will allow you to achieve stable and permanent SEO results after a few months, attracting a large number of new visitors.

Step No. 9: Image optimization or a detail that makes a huge difference

It’s an often overlooked but very important fact that image optimization plays a key role in helping your website rank quickly on Google.

Well-optimized images can drastically improve website loading speed, user experience, and also give a clear signal to Google about the relevance of your content.

Don’t forget ALT texts for your images either, because many people don’t realize how important they are.

When we work on image optimization, we pay attention to several key elements:

  • Image file name: The name of the image should be descriptive and contain keywords that clearly describe its content (eg “running-shoes.jpg” instead of “image123.jpg”).

  • ALT text: It is mandatory and should clearly describe the content of the image, with a naturally integrated keyword.

  • Image size optimization: Reduce the size of image files (use JPG or even better WebP formats), which significantly speeds up site loading.

In one case, our client who owns an online clothing store had a problem with slow page loading due to non-optimized images.

After we optimized the images, the site load time decreased from 8 seconds to just 1.9 seconds.

In less than two months, this led to an increase of 180% in organic traffic, and the site quickly took top positions on Google for key terms related to fashion items.

Practical tips for optimizing images for your website:

Name each picture clearly and descriptively.

Be sure to add ALT text according to the page's theme.

Use image compression tools like TinyPNG or Imagify (the best option is Photoshop).

Set the images to the exact size you need (without unnecessarily large dimensions).

Step No.10: Competition analysis, that is, why not learn from their mistakes?

Actually, this should be done at the very beginning. A detailed analysis of the competition is an important part of SEO strategy that many ignore, and it can dramatically accelerate your way to the first page of Google.

Studying your competition allows you to recognize their strengths and weaknesses and build a superior strategy based on that information.

Our competitive analysis includes the following steps:

  • Content analysis of competitors: What topics do they cover, on which keywords are they strong and on which are they weak?

  • Competitor Backlink Profile: What kind of links do they have and from which websites do they come?

  • Technical analysis: How technically optimized are their websites (load speed, mobile optimization)?

For our client from the field of foreign language schools, we analyzed the competition on the market in detail. We have identified a number of weaknesses of competing websites, especially in terms of content quality and technical optimization.

After we targeted fixing those flaws on the client’s website, within 60 days we took leading positions on Google for key educational terms.

How to analyze the competition yourself and use it for SEO:

  • Use tools like SEMrush, Ahrefs or Ubersuggest.

  • Find their top ranking pages and make content that is better, more detailed and more relevant.

  • Spot their technical mistakes (speed, mobile-friendliness) and make sure your website doesn’t have the same issues.

Competitive analysis leads you directly to a better understanding of the market and allows you to achieve excellent results on Google within a given time frame of 90 days.

Bottom line: Your journey to page 1 on Google can start today!

Saznaj kako povećati online prodaju uz konkretne savete i efikasne digitalne strategije. Privuci više kupaca i razvij svoj biznis online.

Are you ready for growth?

As you’ve seen throughout this guide, it clearly is 90 days is quite enough time for your website to reach the 1st page of Google searches .

That goal is not only possible, but also realistic when applying a detailed, precise and professional SEO strategy like the one we just presented to you.ili.

However, it is not achievable in highly competitive niches, but it is for most industries.

Each of the previous sections shows that SEO is not just a technical discipline.

It is a combination of careful planning, technical expertise, understanding the needs of your users and continuously adjusting the strategy according to realistic results.

These are the principles that our agency has successfully applied for years, achieving results that speak louder than any promises.

If you want your business to take the place it deserves, if you want to increase traffic on your site, number of clients and overall earnings, then you are in the right place.

Using the latest SEO tools, methods and approaches, our team of experts will work with you to get your site ranked first on Google for the keywords that bring you the most value.

Don’t wait for the competition to overtake you!

Contact us today and let us show you why we are the leaders in SEO optimization.

Together, we can achieve great results, transform your online visibility and bring new customers directly to your virtual doorstep.

Your Google Page 1 success can be a reality in as little as 90 days. All you need to do is make the right decision today.

Remember, page 1 on Google is not only reserved for the biggest, but for those who know how to win it. We know how!

Contact us and let’s go to the top together today!

If you’re ready to take the next step and position your site on the 1st page of Google, SmartThink Digital Marketing Agency is here to help.

Call us now at 063 221 770, or write to us at info@smartthink.rs and step into the digital future of your business today!

We are waiting for you!

Google Ads or Facebook Ads advertising

Google Ads or Facebook Ads advertising

Google Ads or Facebook Ads advertising,

Where does internet advertising bring better results?

You must be wondering which platform is better for your online business? We will reveal everything to you in this text.

Facebook ads are usually cheaper than Google ads but have a smaller reach, while Google ads often cost more but can target a larger number of potential customers.

Organic growth and word of mouth referrals can turn an idea into a small business, but paid online advertising is often the key to growing your business over time.

The good news is that companies in Serbia for e-commerce have the same conditions for advertising on the Facebook and Google platforms as their colleagues outside the borders of our country.

However, the decision to choose an advertising platform will probably come down to choosing between two industry leaders: Google Ads and Facebook Ads advertising – which platform is best for your business goals?

This article will answer that question by giving you an overview of the pros and cons of both advertising platforms.

Google Ads or Facebook Ads advertising? What brings better results for your online advertising campaigns? Read the analysis in our article!

Google Ads ili Facebook Ads oglašavanje, osnovne sličnosti i razlike

Which online advertising platform is better for your business needs?

While they offer some similar benefits, you need to consider the differences when deciding how to spend your ad budget.

Here’s how we compare Google Ads or Facebook Ads advertising:

Range

  • Similarities: strong Google and Facebook dominate in their fields (search engines for Google and social networks for Facebook).

  • Differences: Google’s reach is unmatched, it is the most visited site in the world. While Facebook has three billion monthly active users, Google is on the second level with over three billion searches per day.

Ad formats

  • Similarities: Both platforms offer multiple ad formats.

  • Differences: The most popular Google ad, the Google search ad, is text only. Although in some markets it also throws images, if you have uploaded them. Google display ads include an image, but offer fewer options for creativity. Facebook Ads, however, offer more flexibility. They are usually visually oriented and include images, videos and carousels.

Choosing the right platform for online advertising depends on the specific needs of your business. Google Ads and Facebook Ads offer similar benefits, but key differences between them can significantly influence your decision.

Understanding these similarities and differences helps you make better use of your advertising budget and target your audience more effectively.

If your focus is on broad reach and search targeting, Google Ads may be a better choice.

On the other hand, if you want visually appealing ads with detailed targeting based on user data, Facebook Ads may be more effective for your business.

By using both platforms, you can make the most of the benefits they offer and lay a solid foundation for the growth of your business. To choose the right platform you need to do some research on the competition.

Šta su Google Ads kampanje ?

Google Ads (formerly known as Google AdWords) is targeted PPC (pay per click) advertising, which means you only pay when someone clicks on your ad.

These ads appear on Google Search, the Google Display Network – a group of more than two million sites – and Google platforms such as Gmail and YouTube.

There are other Google Ads ad options, and if you’d like to learn more about them, read our Top Google Ads (Google Ads) Questions and Answers (Q&A) article

Google Ads or Facebook Ads advertising? What brings better results for your online advertising campaigns? Read the analysis in our article!

How does Google Ads advertising work?

Google Ads offers different types of ads, the most famous of which are paid search ads.

They are text-based and appear on the search engine results page (SERP) based on the relevance of the search terms and the amount paid by the advertiser for those keywords.

Other popular ad formats include Google display ads, which are image banner ads that appear on the Google Display network, and Google shopping ads that display a specific product in the Google search results (Serbia, unfortunately, at the moment, is not yet in the Google shopping system).

Google ads are targeted, which means advertisers can focus their target audience based on searches using specific keywords and phrases, as well as demographic information such as age, gender, location, marital status, and household income.

What are the advantages of using Google Ads campaigns?

Google Ads offers a variety of targeting options and ad formats, each with its own unique advantages, but the following two advantages are its greatest strengths:

Wide range

Regardless of your target audience, you’re likely to reach them through Google Ads. Google processes more than 40,000 search queries every second, accounting for 88% of all search activity and displaying search ads at the top of results.

And Google display ads are shown on the Google Display Network, which reaches more than 90% of Internet users in the world, increasing the chances of the average searcher becoming a potential customer.

Attracting audiences with high purchase intent

Google Ads connects advertisers with people searching for keywords relevant to your business. So those who click on Google search ads often do so with the intention of learning more or even buying a product. (This is called high purchase intent).

For example, imagine that winter is approaching and you discover that your child has outgrown last year’s winter jacket.

You might search for “kids winter jackets,” click on a Google ad, and make an immediate purchase.

What are Facebook Ads?

Facebook Ads are targeted social ads that appear on Meta platforms, including Facebook and Instagram.

These ads may include images, carousels (scrollable series of images) and videos that appear in main feeds, stories or Reels on Facebook and Instagram.

How do Facebook Ads campaigns work?

Facebook ads appear in social media users’ feeds as they browse Meta apps, including Facebook and Instagram.

Ads look like regular posts, but have the word “Sponsored” under the profile name when advertisers pay to appear in your feed.

Facebook advertising offers advanced targeting options so that advertisers can find their target audience based on demographics such as age, gender, location, marital status, and household income, as well as user interests and behaviors, including friends, pages they interact with, and other clicks ads.

Facebook Ads offers both PPC (pay per click) campaigns and PPM (pay per impression) campaigns similar to Google, where advertisers pay a certain price for 1,000 impressions.

What are the advantages of using the Facebook Ads platform?

With almost three billion monthly active users, Facebook is the most visited social platform.

This gives Facebook Ads a wide audience and a competitive advantage over Google Ads in two areas:

Advanced targeting options

Facebook allows advertisers to reach their target audience with a precision not available on other advertising platforms.

Their advanced targeting options go beyond standard demographic information such as gender, age, location, marital status, political affiliation and income.

You can target potential customers based on life events such as a new job or pet, as well as interests, who they follow, and customer profiles.

Brand building with impactful ads

The ability to create unique and visually appealing ads is one area where Facebook Ads outperforms Google.

As a platform aimed at sharing attractive multimedia posts and optimized for mobile devices. Facebook offers its users an opportunity for great creativity.

Businesses can use a variety of images and videos to create compelling ads that build their brand and reach customers where they are: on social media.

When to use Google Ads and when to use Facebook Ads?

Choosing whether to advertise with Google Ads or Facebook Ads depends on your company’s audience, industry and business goals. Typically, Google Ads are better for generating sales, while Facebook Ads are better for building brand awareness and connecting with customers.

For example, if your company sells items such as heaters, it may be more important to sell to new customers who need your product, rather than working to build a loyal audience. In that case, you’d probably choose Google Ads.

On the other hand, if you run a fashion company that values its “cool” factor, you may invest more in strengthening your brand and connecting with your audience to convince them that your products are worth owning. In this case, Facebook Ads might be a better choice.

While these types of ads may not result in immediate conversions, you could build a loyal customer base over time.

There is no definitive answer to the question of which ad platform is better between Facebook Ads and Google Ads. It depends on the goals of your business. Facebook Ads usually work well for brand building, while Google Ads are better for generating sales.

We often work on both platforms for our clients, and over time it turns out which is better. However, it all depends on the niche and the product.

According to reports from March 2024, Facebook Ads has a lower average cost per click (0.71 eur) compared to Google Ads (3.62 eur). But don’t let the price difference confuse you.

There’s a good reason why Google Ads is more expensive.

Quite simply, in many areas, so far, Google Ads is doing better!

5 key differences between Google Ads and Facebook Ads advertising

Now that we’ve covered the basics, let’s tackle the main differences between google ads and facebook ads advertising.

So let’s get started:

1. Audience size

Both Google and Facebook have a huge reach — Google processes more than 5.8 billion searches every day, while Facebook has about 1.73 billion daily active users.

On Facebook, mobile advertising revenue accounts for more than 90% of revenue. And that means mobile advertising is not an opportunity to be missed!

It’s likely that your client’s target audience is present on both of these platforms, so you can’t determine the right choice for their business based on audience size alone.

Instead, ask yourself the following two questions:

  • Is my target audience active on these networks?

  • Is my product more search or social oriented?

Even if Google has 5.8 billion searches per day, it won’t help if no one is searching for you or your client’s specific product.

Have you launched a new, innovative product? Have people heard about what you have to offer?

If the answer is “no”, a Facebook ad is often a better option for spreading the word.

Advice for marketing agencies: No matter what type of advertising you choose, monitor any significant changes in audience growth. This can give you better insight into how your ads are performing over time.

2. Cost and ROI

Cost is another important factor. The average cost per click (CPC) on Google Ads is 3.62 eur, but this varies significantly by industry and by the country where the ad is displayed.

In Serbia, the price of a click is significantly lower.

How does Google advertising work?

In paid search, e-commerce businesses can expect to pay different amounts depending on the keyword. There is always a minimum and maximum cost per click.

The price for a specific keyword depends on several factors.

Google display and Google search ads reach almost 90% of Internet users and offer extensive targeting options, allowing your business to connect with potential customers at the right time and establish remarketing at a low cost.

How does Facebook advertising work?

Facebook ads are usually slightly cheaper per click than Google ads. The average cost per click varies not only by industry, but also by where the ad is displayed. Our experience has shown that Instagram ads are often more expensive than Facebook ads! But that again depends on several factors.

Which is the better choice in terms of ad costs?

Although the average cost per click is usually more expensive on Google Ads, keep in mind that people who click on your client’s ads may be later in the buying process. A Facebook ad is great for building awareness, while Google Ads can often be better at reaching customers at the moment they make a purchase decision.

The real purchases happen on the website. In fact, a Facebook ad is often just the path a user will take to buy your product or service on your website.
And this is a fact that many people do not realize at the very beginning. Quite simply, many products are very difficult to sell directly on social networks.
CPC (Cost Per Click) is only half the equation. Another important indicator is CPA (Cost Per Action) to determine whether you or your client will have a strong ROI on your campaigns.
Like CPC, CPA will vary per campaign. It depends on how well targeted your ads are and whether you can convert at a high rate.
Don’t let a high average CPA put you off PPC.
3. Buyer’s intention
When it comes to buyer intent, Google Ads almost always beats Facebook Ads. Think about what kind of business you or your clients have? Do people typically search for your or their products or services when they are ready to make a purchase?
For example, if someone’s air conditioner breaks down, they will immediately start looking for an air conditioner repair company.
Search ads would put that business in front of potential customers at the moment they need their service. In our opinion, Google ads have a big advantage in this case.
On the other hand, that person won’t remember the air conditioning repair company they saw on Facebook three months ago. In this scenario, Google Ads would be the clear winner.
Facebook Ads are also generally less effective at converting leads quickly. People usually go to Facebook to relax and socialize, not to shop.
Google is the place to shop, always remember that!
However, the Facebook platform is still extremely useful for building your client’s audience. By creating a sense of community on social media, people will be much more inclined to buy when they need a service or product.
If the goal of the campaign is to build brand awareness rather than immediate conversions, then Facebook may be the best choice for them.

4. Targeting options

Both Google Ads and Facebook Ads give you the ability to target specific audiences. Both platforms allow you to target by age, gender, location and income level.

however, Facebook is unbeatable when it comes to advanced targeting options.

In addition to the targeting options mentioned above, Facebook allows you to create audiences based on a large list of interests and behaviors, thanks to the wealth of information they collect from their 2.6 billion monthly active users.

Want to target parents? Okay.

Want to target parents with children aged 5-7? Yes.

Do you want to target older parents with children aged 5-7 and a household with a monthly income of over 200,000 dinars? Yes.

Facebook allows you to be very specific with your audience. If your client’s target audience is a very narrow niche, then Facebook Ads are a great option for their business.

Facebook also offers a useful tool called lookalike audiences that allows you to advertise to people who are similar to your client’s existing audience.

Facebook uses its existing data to match targeted customers with similar users, which can be a very powerful option for advertisers.

5. Ad formats

What about ad formats? Back to the question, what is the goal of your campaign?

You have a lot more creative freedom on Facebook, which makes it a better platform for building brand awareness and customer loyalty.

If you use Google Ads, you have a small block of text (title and meta description) to attract the attention of potential customers on the Google page. You can use ad extensions for additional text and information, but overall, your format will be limited to text search ads.

However, on Facebook, using image-based ads adds visual impact to your message.

Facebook is also constantly introducing different ad formats to avoid “ad fatigue”. You can use videos, images, carousel ads and more to grab your audience’s attention.

If you or your client have an e-commerce business, the visual component of Facebook should be a big factor when choosing an advertising platform.

Google Ads also offers shopping ads (not currently available in Serbia) that display specific products in Google search results and can be used to target competitors for product promotion.

Pa koju platformu onda odabrati?

So, which is the better platform for online business, Google Ads or Facebook Ads advertising? If you’re still not sure, and you’re working for a client, we’ll give you a few more tips (of course, this also applies if you’re doing campaigns for yourself).

Ask yourself the following three questions:

1. What are the goals of the advertising campaign?

First, consider your or your client’s specific campaign goals. Are they focused on making a quick sale?

If so, Google Ads may be a better choice.

If you want to expand brand recognition or reach a wider audience, on the other hand, Facebook Ads may be a better choice.

2. In which industry am I, that is, my client?

Next, consider the industry in which you operate. Both B2B and B2C companies are successfully using Google Ads.

Facebook Ads often work better for B2C companies, especially those selling lower-priced products, because people are more prone to impulse buy these products after seeing them a few times.

However, even for B2B, there are opportunities in Facebook Ads—especially for remarketing and lookalike audiences.

The audience also influences the choice of platform. Are people looking for a business or service with the intention of buying?

If so, Google probably brings the best results. But if your client is trying to build an audience for a new product, Facebook will usually work better.

Consider what stage of the buyer’s journey you are trying to target with PPC ads. Google Ads (formerly Google AdWords) is great for bottom-of-funnel leads, while Facebook is usually best for attracting new top-of-funnel leads.

3. What is my or my client’s budget?

Finally, consider your advertising budget and your technical skill level. Do you have the money to invest in Google Ads even if you are in a competitive industry?

Some niches have incredible click prices.

In that case, always look for words that are smaller in terms of search volume, because they will almost certainly give you a lower cost per click: That way, you will get more clicks and potential sales for the same daily budget.

Šta donosi bolje rezultate za vaše online reklamne kampanje? Pročitajte analiza u našem članku!

Kada koristiti Facebook Ads kampanje ?

Facebook Ads campaigns can be used to target a specific audience that has already shown interest in your or your client’s products or services.

These ads help increase the visibility of your content on Facebook and improve traffic to your websites.

Facebook Ads campaigns can be set up to increase site traffic, impressions and average click-through rate (CTR).

Facebook ad campaigns also give agencies a lot of flexibility. For example, how much you want to spend from your budget, including:

Ukupan mesečni iznos potrošnje

Dnevni budžet

Trošak po rezultatu

Additionally, you can choose when you want Facebook to charge you. By the number of views or clicks. Finally, you should know that Facebook is the second largest seller of digital ads in the world, right behind Google.

So, if you can use Facebook Ads to your advantage, we definitely recommend it!

 

When to use Google Ads campaigns?

  Šta donosi bolje rezultate za vaše online reklamne kampanje? Pročitajte analiza u našem članku!

Google Ads campaigns

Google Search Ads appear in front of people who are actively looking for a solution to a current need.

They are an effective way to drive traffic to you for people who are already searching for the products or services you offer, especially through keywords.

When users enter a keyword in their search, results appear on the Google page, including paid ads targeting that keyword.

Setting up an ad campaign on Google Ads involves selecting keywords, creating ad text and defining targeting criteria in order to reach the desired audience.

Google does not share its data on search volume, but it is estimated that Google processes about 5.6 billion searches per day, with an average of at least three to four searches per day for each visitor.

So, if you or your client have a list of relevant keywords that you know your audience can search for those terms, Google Ads is the right choice.

In addition to search queries, the Google Display Network extends its reach by displaying image and text ads on sites that use Google advertising.

These positions can be useful both for raising awareness (based on target audiences and interests) as well as for remarketing to previous site visitors.

Šta uzeti u obzir prilikom kreiranja Google oglasa ?

Creating a Google ad requires consideration of many factors, so let’s break them down:

1. AdRank and Quality Score

The most attention should be paid to your Quality Score when you first set up a Google campaign. The higher your Quality Score, the lower the advertising costs and the better the position for your ads.

2. Location

Be sure to set the geographic location where your client’s ad will appear. Google’s main goal is to show the most relevant results to search users, even if it is a paid ad.

It can be easier if you show yourself each client’s audience data in graphs, so you can better understand their audience.

3. Keywords

Keywords are just as important for paid advertising as they are for organic advertising. Google associates ads with searches based on the keywords you choose. Do not skip this step, it is very important and always pay close attention to it. Remember to regularly monitor keyword trends, competitor activity and potential opportunities.

4. Match types

Match types tell Google whether you want your ad to show for the exact search term or for a search that is somewhat related to your customer’s keyword. These are some things you can change during the campaign. It is difficult to hit them from the first.

5. Title and description

Writing a good ad makes a big difference. It’s important that your ad text matches search engine intent and aligns with your target keywords. Always pay attention to the title and meta description of the ad. If they are good, you will easily increase your CTR (Click Through Rate).

6. Ad extensions

Ad extensions are free and a great way to provide users with additional information about your client’s products or services. Don’t overlook these free options.

7. Retargeting on Google Ads

Retargeting on Google Ads is a way of advertising to people who have already interacted with your client’s ad, but have not yet converted. This is an effective way of advertising because many people need to see your ad several times before they become customers. They say more than 20 times.

Da li i kako mogu koristiti Google Ads i Facebook Ads zajedno?

There are many ways Google Ads and Facebook Ads can work together to increase awareness, engagement and conversion. After all, it usually takes multiple touch points between when a customer is first introduced to your brand and when they make a purchase.

We believe that the combination of these two platforms is necessary for any serious e-commerce.

Of course, if you have enough budget to make it happen.

For example, people who see your Facebook Ads ad may show interest in an offer, but may want to learn more about your business and the products or services you offer. This is where your website and linking to it is key.

There you will explain everything nicely and offer them.

This is a great opportunity to use your brand name as a keyword in your search campaigns and match your message with your current Facebook ads. This strategy leads cold Facebook audiences to find exactly what they were looking for on Google.

It not only reinforces the overall marketing message, but also demonstrates trustworthiness.

Google Ads ili Facebook Ads oglašavanje? Šta donosi bolje rezultate za vaše online reklamne kampanje? Pročitajte analiza u našem članku!

Koja je prednost korišćenja obe platforme?

Using the powerful combination of Google Ads and Facebook Ads is a great strategy to try for you and your customers. Facebook Ads build brand awareness, while Google Ads retarget for conversion.

Consider this scenario:

A Facebook user sees an ad featuring amazing, super absorbent bath towels. Clicks on the ad, but isn’t ready to buy yet. However, the next time he reached for an old, worn towel, he decided it was time to buy a new one.

He then goes to Google, enters ‘bath towels’ in the search box and is confronted with a retargeted Google ad that is shown again (requires that remarketing has been done).

The reverse scenario also works: a user can click on a Google search ad, add something to their cart, and then a Facebook ad reminds them of what they were previously interested in.

The benefits of using both Facebook Ads and Google Ads cannot be ignored.

If you haven’t already, try implementing this strategy for yourself and your clients and see the results!

Praćenje vaših PPC (pay per click) rezultata

The challenge on the part of the agency running both campaigns is that you now have two large and complex reporting platforms.

How to easily consolidate data to tell a comprehensive story about campaign performance?

Regardless of which PPC (pay per click) reporting tool you choose, tracking your client’s ROI is key.

One way to automatically track results is to use the Agency Analytics PPC dashboard template, which includes the following sections:

Trošak

Konverzije

Trošak po konverziji

Stopa konverzije

Prikazi

CTR (stopa kliktanja)

View through conversion

Create your custom dashboard as needed!

Measuring the success of PPC campaigns can be difficult, especially when the data is spread across several advertising platforms. Consolidate and automatically pull every metric from Google Ads, Facebook Ads, and other PPC metrics into one view with an intuitive dashboard that your customers will easily understand.

If you manage PPC ads for clients, give them 24/7 access so they can monitor the effectiveness of their campaigns in real time.

For more detailed insights, switch to Facebook Ads reporting tool, Google Ads reporting tool to see detailed data on specific platforms.

With pre-built reporting templates, quickly and easily create monthly reports using a Facebook Ads reporting template, Google Ads reporting template, PPC reporting template or a comprehensive digital marketing reporting template.

Very simple, right?

Google Ads and Facebook Ads are two great options for PPC advertising, and in many cases these two platforms work best when used together.

If you’re advertising on both platforms, make sure you’re tracking campaign results closely so you know which channel is performing best.

Follow the campaigns and update them regularly!

Conclusion on Google Ads and Facebook Ads advertising

Google Ads ili Facebook Ads oglašavanje? Šta donosi bolje rezultate za vaše online reklamne kampanje? Pročitajte analiza u našem članku!

Google Ads and Facebook Ads

Choosing between Google Ads or Facebook Ads advertising can significantly affect the success of your business on the Internet.

Both platforms offer unique advantages that can help at different stages of the marketing process. From brand awareness to conversions.

The key is to understand the specific needs of your business and use each platform properly.

Facebook Ads campaigns are extremely useful for building brand awareness and connecting with customers on a deeper level through visually appealing ads and advanced targeting options.

With nearly three billion monthly active users, Facebook offers enormous potential for reaching a wide audience.

On the other hand, Google Ads campaigns are ideal for reaching users who are already at the stage of making a purchase decision.

With over 5.8 billion searches per day, Google Ads allow targeting keywords that users are actively searching for, which leads to high conversion rates, i.e. purchases.

By using a combination of these two platforms you can achieve great results. Facebook Ads can drive initial interest and build brand awareness, while Google Ads can effectively drive those same users toward conversions through targeted search and remarketing campaigns.

Smart Think, your partner for google ads or facebook ads advertising

Our marketing agency SmartThink is recommended if you need to set up and manage campaigns on Facebook/Instagram Ads and Google Ads.

We have done hundreds of advertising campaigns and we know how to create a successful advertising campaign!

With a wealth of experience and knowledge, we can help you achieve exceptional results and make the most of your google ads or facebook ads advertising budget.

Whether you want to increase brand recognition, improve engagement with your audience, or achieve higher conversion rates, our team will develop a customized strategy that fits your business goals.

Contact us today at 063 221 770 or via email at info@smartthink.rs to start your path to success.

We believe in the power of a combination of precisely targeted advertising and creative marketing solutions.

Why choose SmartThink?

  • Experience and Expertise: Our team consists of experts with years of experience in managing digital campaigns.

  • Customized solutions: We develop strategies that are tailored to the specific needs and goals of your business.

  • Tracking and reporting: We use the latest tools to monitor campaign performance and provide detailed reports to help you understand the impact of your ads.

  • Support: Our team is always here to provide support and answer all your questions.

Don’t wait, start your successful online campaign with SmartThink today!

Copywriting or content writing? We reveal 7 key differences

Copywriting or content writing? We reveal 7 key differences

Copywriting or content writing?

We reveal 7 key differences

Copywriting and content writing are two types of writing in the marketing industry that you can choose as a career. If you’re creative and like to use research and branding to create marketing content, you might like working as a copywriter or content writer.

Understanding the differences between these similar careers can help you chart your path and choose one to pursue.

Copywriting focuses on writing that directly affects sales and user actions. Copywriters write ads, sales pages, email campaigns, and other types of promotional material with the goal of persuading readers to take a specific action.

The tone of these texts is often direct and persuasive, with an emphasis on achieving results quickly.

On the other hand, content writing deals with the creation of valuable, informative and educational content that aims to attract and retain an audience. Content writers write blogs, articles, guides and other types of long-form content that help build brand authority and engage audiences.

These texts are usually longer, more detailed and less direct in their intent.

In the following parts of this article, we will present and compare these two types of writing in detail, analyze their key features and provide advice for choosing a career between copywriting and content writing.

We will also look at how these two roles contribute to the success of marketing strategies and how you can take advantage of them to improve your business.

Copywriting or content writing? Learn the 7 key differences between copywriting and content writing, two key skills in marketing.

Šta je copywriting ?

Copywriting is the creation of written material with the aim of selling a product or service.

Copywriters carefully craft copy to increase brand awareness and influence the reader to take a desired action, such as making a purchase or signing up for a service.

They turn product features into customer benefits.

Copywriters can create:

  • Social media: Short, catchy slogans that grab attention.

  • Marketing emails: Targeted and personalized emails that encourage action.

  • Advertisements: Television and online advertisements that attract the attention of viewers.

  • Print ads: Advertisements in newspapers and magazines that inform and encourage action.

  • Billboards: Large outdoor advertisements that attract the attention of passers-by and motorists.

  • Landing pages: Web pages designed to direct visitors to a specific action.

  • SMS marketing: Short promotional messages delivered directly to users’ mobile phones.

  • Web content: Text for web pages that informs and engages visitors.

  • Product Pages: Detailed product descriptions highlighting key benefits.

  • Radio commercials: Short audio commercials broadcast on radio stations.

  • Sales letters: Direct mail aimed at selling products or services.

  • Brochures: Informational materials that provide detailed information about products or services.

Copywriters develop a deep understanding of the target audience to ensure that the texts match their needs and values, prompting them to take action. They use research and analysis to create texts that not only inform, but also motivate readers to take the desired action.

This includes carefully choosing the words, tone and writing style that will most effectively communicate with the target audience and achieve the desired results.

Šta je content writing (pisanje sadržaja) ?

Content writing is the production of written material that aims to educate, inform or entertain the reader.

But without necessarily promoting a specific product or service. Content writers strive to generate organic web traffic using search engine optimization (SEO). They try to attract and engage a target audience, providing value to potential customers.

Brands often use content writing to build trust, loyalty and establish themselves as leaders in their field.

Content writing usually involves researching a topic, organizing information, creating a framework, and then writing the content in an engaging, informative, and easy-to-read manner. Content writers can work for businesses, non-profit organizations or media companies and can specialize in certain niches or industries.

Content writers most often create:

  • Blogs: Regular articles covering topics relevant to the target audience.

  • eBooks: Detailed guides or manuals available for download.

  • White Paper: In-depth reports that explore specific topics or issues.

  • Case studies: Analyzes of successful projects or use of products/services.

  • How-to Guides: Helpful articles that explain the steps to achieve a specific goal.

  • User manuals and documentation: Instructions for use of products or services.

  • Social Media Content: Posts, images and videos to engage your audience on social media platforms.

  • Press releases: Official announcements about events or news.

  • Video script: Texts for video content that educate or inform viewers.

Content writers focus on creating content that is valuable and relevant to readers.

They help brands build a relationship of trust and loyalty with their audience.

They use SEO strategies to improve the visibility of content on search engines and drive organic traffic to websites.

Copywriting or content writing? Learn the 7 key differences between copywriting and content writing, two key skills in marketing.

7 key differences between copywriting and content writing

So let’s start with the first difference:

1. Copywriter sells, while content writer informs

Copywriters sell your brand to your target audience. They carefully craft copy to increase brand awareness and influence the reader to take a desired action, such as making a purchase or signing up for a service.

Copy is traditionally what we use to sell. That’s selling in written form, or pixels in the digital world. The goal is to convince the reader to buy a product or service.

Content writers, on the other hand, inform, educate, entertain or recruit readers as potential customers.

They attract the audience, engage their attention, demonstrate the ability to solve problems and prepare the way for an eventual purchase.

2. Copywriters create a sense of urgency and inspire emotional responses

Copywriters want people to take immediate action. For example, they want readers to ask a question, sign up for a newsletter, or buy a product. Therefore, in order to get a click or a sale you must answer the reader’s question why this and why now?

Copywriters inject urgency into the headline itself to prompt quick action.

On the other hand, content writers want to build an engaged audience. They want to establish trust and position the brand as a reliable source of information. The goal is to build a long-term relationship with the audience through the provision of valuable and relevant content, which over time leads to loyalty and greater trust in the brand.

3. Content writers prepare the ground for future sales

Although content writers are not directly trying to sell a product or service, their work is focused on the long-term goal of sales. And to create trust between the reader and you. By creating valuable content, content writers lay the foundation for future sales. They build trust with the audience and position the brand as a trusted source of information, which can lead to more conversions in the future.

Trust is a huge factor in purchasing decisions in any industry. For example, Blogging is a very effective way to build that trust before we show anything else. A successful blog can significantly improve a company’s online presence, it just takes time and patience.

4. Content writers are generally more focused on SEO
Content writers are most often hired to attract organic traffic. They are experts in search engine optimization (SEO). They help select topics and keywords based on search terms that match business goals.
They pay special attention to keywords in their writing. With a content writer, the keyword is the main search term for which the page is optimized. This keyword should be included in the page title, in the H1 and throughout the body of the text, as well as in subheadings. H1 may appear alone once on each page.
Content writers use keywords to optimize content and improve search engine rankings. By doing so, they attract more organic traffic to their clients’ websites.
5. Copywriters write short texts, while content writers write longer content
Copywriters write short texts aimed at promotion and advertising. This includes advertisements, slogans, website content, e-mail campaigns, TV or radio promotional scripts, video scripts, catalogs, billboards, postcards, sales letters, jingle lyrics and social media content.
Over time, each copywriter finds his specialty, that is, what suits him best.
Content writers create longer forms of content that inform and educate audiences. This includes articles, blog posts, newspaper articles, magazine articles, press releases, e-mail newsletters, e-books, books, print magazines, podcasts, television and film scripts.
Although some areas may overlap, content writers focus on more comprehensive and informative content.

6. Content writers contribute to long-term strategies

Copywriting results can be quickly evaluated through metrics such as click-through rates and email open rates. Content writing, on the other hand, often requires more time to produce results. Good content strategies, like white hat SEO strategies, take time to pay off.

Count it to be at least 3 months.

The long-term value of content writing, such as blogs and articles, has a long-lasting effect and continues to deliver results over time, unlike ads or emails that have a shorter lifespan.

7. Content writers generate organic traffic, while copywriters convert that traffic into potential customers

Content writers generate organic traffic by creating content that attracts and engages audiences. Copywriters convert that traffic into sales or leads.

However, there can often be overlap. SEO content is the best at driving traffic, while sales copy is the best at selling.

 

When to use copywriting?

Copywriting is ideal when you want to convince someone to take action. You can determine this by thinking about whether you want to sell something.

If the answer is yes, you need copywriting.

Example of copywriting

Imagine that you are preparing the launch of a new fashion brand. Her target audience is young people with style. You need a product description for the winter jacket that will be on the product page of your online store.

Do you want to sell or educate? It is obvious that you want to sell, so you need to use copywriting.

If you’re stuck for ideas on how to do this, you can use tools like ChatGPT to help. However, it is important to adjust the suggestions so that the text is original and in line with your brand. We will give you an example created for us by ChatGPT:

Timeless design: This winter jacket combines classic style with modern details, ensuring you look great for years.

Urban charm: Perfect for city life, this jacket complements your style in everyday situations.

Durability and comfort: Made from high-quality Gore-Tex, this jacket is comfortable and long-lasting.

Versatility in style: Wear it for different occasions – from leisure moments to business activities, with minimal details and neutral tones.

More colors: Find the shade that best suits your style.

Whether you’re walking around town, going out to lunch with friends, or going out in the evening, this jacket will become your key fashion piece. It’s not just a jacket, it’s a lifestyle!

Copywriting, a few more scenarios

Copywriting is not limited to product pages or social media posts.

Here are a few more scenarios where copywriting is key:

  • Online advertising: In the form of search engine ads, website banners or social networks, copywriting shapes the value of a product or service into a catchy headline.

  • Landing pages: Well-written copy persuades visitors to buy, sign up, or take some action, turning them into potential customers or clients.

  • Email Marketing: Catchy email titles, engaging content, and effective calls to action (CTA) are key elements of copywriting.

  • Video Scripts: Copywriting comes across as engaging dialogue, engaging narration, and strategically used visuals.

  • Product packaging: In the form of a short text explaining product benefits, instructions for use and brand identity.

  • Press Releases: Copywriting is used to create attention-grabbing headlines and impactful quotes that promote a company, product, or event to the public.

Techniques and strategies in copywriting

At the heart of good copywriting are emotional triggers, persuasive language, catchy headlines, effective calls to action and text optimized for search engines.

What are emotional triggers?

Emotions play a key role in decision making. Skilled copywriters use emotional triggers to grab attention.

For example, words like “exclusive” or “limited” can evoke a sense of urgency or exclusivity, prompting buyers to make quick decisions.

Convincing language

Copywriting uses persuasive language to appeal to the reader’s logic and convince them of the benefits of a product or service.

This can include unique selling propositions, testimonials from satisfied users, data and statistics, and before and after scenarios using the product.

Catchy titles

The reader’s first impression of your content comes from the headline. A well-crafted headline should spark curiosity, solve a problem, or offer a solution to entice the reader to continue reading.

Effective calls to action (CTA)

Calls to action encourage readers to take a desired action. A good CTA (click to action) starts with an imperative, such as:

“Join now and start your journey to a healthier life!” or “Take advantage of the free trial and start your entrepreneurial project.”

Search engine optimized (SEO) text

Copywriting must be optimized for search engines (SEO) to reach the target audience.

This includes using keywords in titles, subheadings, and the text itself, as well as satisfying user searches.

Examples of successful copywriting

Many marketing campaigns have become legendary thanks to great copywriting. Here are two examples that we’re probably all familiar with:

  • Apple “Think Different” campaign: This campaign positioned Apple as a brand for unique and innovative people.

    The cover ad begins with the following words: For the rebels, for those who defy the rules…….

    This phrase sets a tone of admiration for those who don’t fit in, emphasizing the value of diversity.

  • Nike “Just Do It” Campaign: This campaign has become an integral part of Nike’s identity. The “Just Do It” CTA encourages people to overcome obstacles, take risks, and pursue their goals without doubting themselves.

    The phrase is short and easy to remember, conveying the core values of Nike’s brand – motivation, determination and action.

When to use content writing?

The answer is, when you want to provide valuable information and establish brand authority, then use content writing.

When you’re not sure, ask yourself: Am I trying to educate, help, or connect with the reader?

When you’re not sure, ask yourself: Am I trying to educate, help, or connect with the reader?

Content writing scenarios

Content writing plays a key role in various situations, in our opinion, these can be the following:

Blog postovi

Informativni članci koji pokrivaju teme relevantne za vašu industriju, pružajući uvid i savete vašoj publici

Vodiči i tutorijali

Korak po korak instrukcije za obavljanje specifičnih zadataka koji pomažu čitaocima da postignu željene rezultate

Recenzije i poređenja proizvoda

Detaljne analize proizvoda ili usluga koje ističu njihove karakteristike, prednosti i nedostatke

Analize industrije

Dubinske analize trendova, vesti i razvoja u industriji

Članci o liderstvu u industriji

Inspirativni tekstovi koji dele vaše mišljenje o aktuelnim temama vezanim za vašu industriju

Studije slučaja

Detaljni pregledi specifičnih projekata, pokazujući kako je proizvod ili usluga uspešno rešila izazove i donela rezultate

Istraživački radovi

Detaljni izveštaji koji istražuju kompleksne teme, predstavljajući jedinstvenarešenja

E-knjige

Sadržaji koji pokrivaju određenu temu, nudeći čitaocima opsežan izvor za učenje i istraživanje

What techniques and strategies exist in content writing?

Good content is recognized by the use of four key techniques: storytelling, providing solutions, teaching, and search engine optimization (SEO).

Storytelling

Creating content that conveys valuable information.

Providing solutions

Focusing on readers’ problems and providing solutions to those problems.

Teaching

Whether it’s a tutorial, an in-depth analysis of a complex topic, or a short explanation, helping readers understand something is often the greatest value you can provide.

Search Engine Optimization (SEO)

Working on keywords in your content and writing optimized titles and meta descriptions to ensure your audience can find your content.

Copywriting ili content writing, koji je bolji za vas?

Not sure if you want to start with copywriting or content writing?

We hope you understand the difference between these two types of writing. Because now it’s your turn! You need to decide which is the right choice for your marketing strategy

Today we looked at the difference between copywriting and content writing and how to decide what’s best for your business.

All companies around the world need both copywriting and content writing. These two forms of writing should not be avoided and should not be used interchangeably.

Both are extremely important. Content creates brand loyalty and engagement. Copy creates conversions and sales. The more loyalty a brand has, the easier it is to sell their products and services. So, content and copy go hand in hand and should be part of every brand’s marketing strategy.

Can you use both?

Absolutely. However, as you gain more experience, you’ll probably naturally gravitate toward one form of writing more than another, depending on what works best for your business.

Content and copywriters have different working methods, but both have a feel for words and the power to influence, persuade, and add great value.

Before we continue, we want to hear from you. What form of writing interests you most for your company?

Are you more into content writing or copywriting?

We would be glad if you leave a comment to our e-mail info@smartthink.rs

Many copywriters started their careers as content writers or have some kind of writing experience – whether it’s as a journalist, novelist, creative writing graduate, blogger or even researcher. This seems like a natural path.

But we also know plenty of copywriters who got into it directly from completely unrelated fields like philosophy or even cosmetic dentistry.

Where you start is up to you and your business!

Saznajte 7 ključnih razlika između copywriting-a i content writing-a, dve ključne veštine u marketingu.

Ako želite da postanete copywriter ili content writer, razmotrite ovih 5 faktora

We’ll share with you 5 main factors that we think you should consider when making your decision. From the type of freedom you have to the financial aspects.

Copywriting or content writing, which is right for you? If you want to find out, be sure to consider these 5 factors…

1. Sloboda

Copywriter-i i content writer-i moraju savladati umetnost pripovedanja, ali ciljevi ovih uloga diktiraju različit stepen slobode. Content writer-i kreiraju angažman i lojalnost brenda kroz blogove, članke i druge dugoročne sadržaje, često bez direktnog pomena proizvoda. Copywriter-i su strateški usmereni ka prodaji i konverziji, koristeći direktan glas i jasne pozive na akciju.

2. Ličnost

Važno je razmotriti šta vas kao pisca motiviše. Content writer-i uživaju u privlačenju i obrazovanju čitalaca, dok copywriter-i fokusiraju na brzo postizanje konverzije. Oba pristupa mogu biti jednako zadovoljavajuća, zavisno od vaših ličnih očekivanja

3. Mentalitet

Za uspešan copywriting, potrebno je imati pozitivan stav prema prodaji. Copywriter-i moraju ugraditi empatiju i povezanost u svoje tekstove, dok je za content writere važno da stvaraju vrednost kroz obrazovanje i informisanje, često bez direktne prodaje

4. Iskustvo

Content writer-i proizvode blogove, članke i edukativne sadržaje koji povećavaju angažman. Copywriter-i kreiraju prodajne email-ove, landing stranice i marketinške predloge koji vode korisnike kroz ceo prodajni levak. Različiti zadaci i očekivanja zahtevaju različita iskustva i veštine

5. Novac

Dok content writer-i mogu zarađivati pristojno, copywriter-i obično dobijaju više jer direktno doprinose prodaji i prihodima.Content writer-i često naplaćuju po broju reči ili članku, dok copywriter-i mogu naplaćivati više po projektu, zarađivati mesečne honorare i čak dobijati provizije od prodaje

Understanding these factors can help you decide whether copywriting or content writing is better for you and your business.

Both roles are crucial to the success of a marketing strategy, and the choice depends on your needs and goals.

Conclusion, Copywriting or content writing?

Copywriting-a ili content writing-a? Saznajte 7 ključnih razlika između copywriting-a i content writing-a, dve ključne veštine u marketingu.

Copywriting or content writing?

Understanding the differences between copywriting and content writing is crucial to the success of any marketing strategy. Both types of writing play important roles, but have different goals and methods.

Copywriting focuses on directly encouraging sales and customer action. Copywriters write short, compelling text designed to grab attention and quickly elicit a response. This includes writing ads, sales pages, email campaigns, and other promotional materials. Their goal is to convert visitors into customers, using emotional triggers, compelling language, and clear calls to action.

Content writing, on the other hand, aims to provide valuable information, educate, and entertain an audience. Content writers write blogs, articles, guides, case studies, and other longer forms of content. Their work focuses on building long-term relationships with their audience by providing relevant and useful content. Content writers use SEO strategies to optimize content and drive organic traffic to websites.

Key differences: copywriting or content writing

1. Goal: Copywriting is focused on sales and conversion, while content writing aims to build brand loyalty and audience engagement.

2. Approach: Copywriters use a direct and persuasive tone, while content writers provide detailed and informative content.

3. Content length: Copywriters write short and concise texts, while content writers create longer forms of content.

4. SEO focus: Content writers are often more focused on SEO strategies to generate organic traffic.

5. Measurability: The effects of copywriting can be quickly measured through click and conversion rates, while content writing requires more time to achieve long-term results.

When to use copywriting?

Copywriting is ideal when you want to quickly encourage user action, whether it’s selling a product, signing up for a newsletter, or downloading something.

Copywriting is used in online advertisements, landing pages, email campaigns, video scripts, product packaging, and press releases.

Copywriting uses emotional triggers, persuasive language, catchy headlines, and clear calls to action.

When to use content writing?

Content writing is the right choice when you want to provide valuable information, educate, or entertain your audience. Content writing is used in blog posts, guides, product reviews, listicles, industry analyses, case studies, e-books, podcasts and video scripts, FAQs, and company news.

Content writers use storytelling, solution-based solutions, coaching, and search engine optimization (SEO) to engage audiences and build trust.

Choosing between copywriting or content writing depends on your business goals.

If you want to quickly drive action and increase sales, copywriting is the way to go. If you want to build long-term loyalty and engagement, content writing will yield better results.

A combination of both approaches in the long run can provide the best marketing strategy to meet all your business needs.

If your company needs professional help in creating any type of content, SmartThink web agency is here for you.

Our team of experienced copywriters and content writers can help you create effective and customized content that will improve your business.

Contact us to help you achieve your marketing goals! If you have any questions, feel free to write to us at info@smartthink.rs